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Problem Solving & Communication

TRAINING

PROBLEM SOLVING & COMMUNICATION TRAINING

Define, structure and prioritize problems. Develop and communicate solutions.

Upcoming training dates

May 13th-14th
Copenhagen

June 23rd-24th
London

August 19th-20th
Copenhagen

PURPOSE

The Affenium Problem Solving and communication training program provides participants with the complete toolkit they will need to solve virtually any business problem. Based on the principles used by the top-tier consulting firms, the training gives participants analytical and communication skills which are applicable across any line of work and at any level within your organization.

FEEDBACK

Feedback across the board, including for content, execution and business relevance of the training, is incredibly positive. 98% of surveyed participants find that our problem solving programs meet or exceed their expectations. In addition, 94% of surveyed participants are confident or very confident in using the new methods and tools. You can read some of our participant’s feedback on the training below.

METHODOLOGY OF THE TRAINING

A five step problem solving methodology is the framework of the training program:

  1. Define the problem
  2. Structure the problem
  3. Prioritize the issues
  4. Analyze the issues
  5. Synthesize and communicate the solution

Each step of the process is explained and illustrated through concrete tools and methods that can individually be applied to a huge host of everyday business problems, both big and small.

APPROACH

As we teach in the training program, even the best solutions may not have impact if they are not delivered in the right way. This is why we have invested significantly in our approach to delivering our training programs, to create a successful learning environment for participants and to ensure optimal knowledge retention. The key principles of our training programs are:

  • Interactive training with focus on dialogue and exercises
    Multiple case-based exercises to ensure participants use the methods taught right away
  • Training at the same level and quality as at the top-tier management consulting firms
  • All facilitators are former top-tier management consultants with senior management experience and deep hands-on experience in both problem solving and professional training
  • Extensive use of real-life examples
  • Maximum 16 participants per class to ensure full facilitator coverage
  • Comprehensive course materials in printed and digital format

BENEFITS OF THE TRAINING

Your time is highly valuable and investing it in taking a training program should give tangible results. The key benefits of our Problem Solving & Communication training program are:

  • Higher quality of day-to-day thinking
  • Better business end products, e.g., project outcomes, management and board meetings, and operational improvements
  • Better, clearer and much more actionable communication
  • Greater personal efficiency
  • Better collaboration within and across departments, with a shared language and framework to refer to when working together
  • Better collaboration with external partners and clients

FACILITATORS

All our facilitators fully understand how to apply the methods taught in the program from their own professional experience. All facilitators are alumni of the top-tier consulting firms and have extensive first-hand experience in corporate management roles and executive positions. In addition, all our facilitators have deep experience and passion for teaching, so you can be totally certain of having an excellent training experience.

PROGRAM TYPES

We offer two main types of training program “open” programs and “company” programs.

Our “open” programs are accelerated two-day sessions hosted by us covering the full problem solving and communication methodology, which participants can sign up for individually or in small groups. In an “open” program we take care of all of the logistics including venue and lunch, so this is an ideal solution for companies that only have a small number of participants or that would like their participants to meet and network with professionals from other companies.

Our “company” programs typically run over three days “in-house” at the requesting company. This option is more suited to companies who have a greater number of participants who could benefit from the training, or who would like the training content to be tailored to their specific business needs or included as part of their existing talent development programs. Many of our Company program participants also organize additional individual coaching on their application of the methodology to their own live business cases, after the training has concluded. Our company programs are inherently flexible, and we are always open to working together with potential clients to tailor the program to suit the specific needs of their organization.

Get in touch to learn more

What Our Clients Say

“Very well-prepared facilitator and straight to the point course with plenty of techniques learned. It would be one course I would consider mandatory for all employees”

Recent training participant

“I highly recommend this training course. It will dramatically improve your ability to structure and solve problems, synthesize results, and communicate with impact. Having learned the tools myself, I benefit from them every week. And having sent several employees to the Affenium training, I have first-hand experience of the skill and mindset change it creates in a team”

Recent training participant

“Quality and delivery of the presentation were simply outstanding. By far one of the most professional training sessions that I have ever participated in”

Recent training participant

“I am very satisfied with the training. I have already started using the methods and applying them in my daily work. I will definitely implement them to solve and communicate problems daily, as well as for the business cases I create”

Recent training participant

“Really one of the best trainings I have ever attended”

Recent training participant

Problem Solving & Communication
Copenhagen August 19th-20th

Terms & Conditions
Terms and conditions for signing up for Affenium Problem Solving and Communication training (termed “the Terms”)

  1. Scope and purpose of the Terms

    • The Terms cover your (termed “the Client”) attendance of a facilitated training program in problem solving and communication (termed “the content”) by Affenium ApS (Affenium ApS, Gammel Kongevej 164, 3.tv., 1850 Frederiksberg C, Denmark, Company registration number: 34 61 00 61) (termed “Affenium”).
    • Affenium agrees to prepare, plan and deliver a 2-day facilitated training program in problem solving and communication on the dates and in the location which the Client has selected.
    • The Client hereby confirms their participation in said training program.
    • Affenium will additionally deliver to the Client both an electronic version and a printed version of the training materials, encompassing the teaching materials from the sessions.
    • Affenium will deliver the training program with one facilitator, who will have prior experience as a management consultant from one of the global top-tier management consulting firms.
    • The program will accommodate a maximum of 12 participants per session.
    • Affenium will organize and make available suitable venues and facilities for the training program, as well as lunch and refreshments.
    • The Client will inform Affenium as its earliest convenience, and no later than two weeks before the date of the training program, of any dietary requirements or other special accommodations that they may require.
  2. Contract Sum and Payment

    • The professional fee (termed “the fee”) for each participant in the training program amounts to EUR 3.200 + VAT (where VAT is applicable).
    • The fee includes all planning and preparations of the training program and materials, the actual teaching and feedback/coaching, an electronic and printed copy of the course materials, all venue costs and all food and beverage costs.
    • A deposit of 50% of the total fee is due at the time of signing up for the training program.
    • The remainder of the fee will be due at the completion of the training program.
  3. Intellectual Property Rights

    • This contract recognizes Affenium as the sole and exclusive intellectual property owner of the methodologies and materials facilitated to the Client.
    • Affenium grants the Client a perpetual, royalty-free and non-transferrable right to use the program materials delivered and the methodologies taught in the program.
    • The Client may not use the training materials delivered or methodologies taught in the program for commercial gain.
    • The Client may not copy or otherwise distribute the program materials.
  4. Liability

    • The decision to initiate this contract, including the terms and conditions of this contract, is made at the discretion of the Client and Affenium.
    • The content, and the delivered program materials, are delivered to the Client “as is” and without any warranty. Any use or attempt to make use of the methodology covered, and the program materials, by the Client is at their own risk.
    • In no event shall Affenium be liable for any loss or damage arising, directly or indirectly, to the Client, nor any other third party, arising from the usage or application of the methodology covered and program materials delivered by Affenium, or from any services, teaching, coaching or advice delivered by Affenium.
    • Affenium hereby disclaims any liability and shall not be held liable for any damages including, without limitation, direct, indirect or consequential damages including loss of revenue, loss of profit, loss of opportunity or other loss.
  5. Data protection

    • Affenium pledges that all handling and processing of data in connection with the performance of the Contract will be done in a manner pursuant to the applicable data protection laws.
    • Affenium has in place the technical and organizational means required to safeguard data against unintentional or illegal destruction or unintentional loss, modification, unauthorized disclosure or unauthorized access, ensuring a level of security adequate for the risks associated with the processing and type of the data to be protected.
    • Furthermore, Affenium pledges that no sensitive data will be disclosed to any third party in connection with the performance of the Contract, without taking appropriate protective measures, and that the transfer of such data to, and its processing by any third party will be fully compliant with applicable data protection laws.
  6. Contract cancellation

    • If the Client cancels their participation in the training program more than 4 weeks in advance of the first training day, half of the 50% deposit outlined in §2 will be refunded by Affenium.
    • If the Client cancels their participation in the training between 2-4 weeks in advance of the first training day, there is no refund by Affenium of the 50% deposit outlined in §2.
    • If the Client cancels their participation less than 2 weeks in advance, payment of the full fee by the Client is required.
    • Affenium may cancel a training program if it concludes that cancellation is necessary, such as in the event of a serious and unforeseeable issue with the training program. In the event of such cancellation, the Client may choose either to rebook for a future training date or Affenium will refund any and all partial or full fees already received under this Contract to the Client.
  7. Applicable law and arbitration

    • This contract is subject to Danish law. Any disputes between the parties, which cannot be settled amicably, shall be determined with final and binding effect by arbitration before The Danish Institute of Arbitration according to the Rules of Simplified Arbitration Procedure. The seat of arbitration shall be Copenhagen and the language of arbitration shall be Danish.
  8. Miscellaneous

    • Should any of the individual provisions of these Terms prove to be legally invalid, this shall not affect the validity of the Terms overall.
    • Amendments or supplements to these Terms shall be valid only if they have been agreed upon in writing.
    • Notices under this agreement shall be valid only if they communicated in writing.
    • For the purposes of §8.2 and §8.3, the requirement for communicating in writing shall be satisfied by electronic mail.
    • The Client indicates their consent to be bound by the Terms by clicking the check box accepting the Terms.
    • The provisions set out in §3-8 shall remain in effect even after completion, termination or cancellation of the Terms.

Problem Solving & Communication
London June 23rd-24th

Terms & Conditions
Terms and conditions for signing up for Affenium Problem Solving and Communication training (termed “the Terms”)

  1. Scope and purpose of the Terms

    • The Terms cover your (termed “the Client”) attendance of a facilitated training program in problem solving and communication (termed “the content”) by Affenium ApS (Affenium ApS, Gammel Kongevej 164, 3.tv., 1850 Frederiksberg C, Denmark, Company registration number: 34 61 00 61) (termed “Affenium”).
    • Affenium agrees to prepare, plan and deliver a 2-day facilitated training program in problem solving and communication on the dates and in the location which the Client has selected.
    • The Client hereby confirms their participation in said training program.
    • Affenium will additionally deliver to the Client both an electronic version and a printed version of the training materials, encompassing the teaching materials from the sessions.
    • Affenium will deliver the training program with one facilitator, who will have prior experience as a management consultant from one of the global top-tier management consulting firms.
    • The program will accommodate a maximum of 12 participants per session.
    • Affenium will organize and make available suitable venues and facilities for the training program, as well as lunch and refreshments.
    • The Client will inform Affenium as its earliest convenience, and no later than two weeks before the date of the training program, of any dietary requirements or other special accommodations that they may require.
  2. Contract Sum and Payment

    • The professional fee (termed “the fee”) for each participant in the training program amounts to EUR 3.200 + VAT (where VAT is applicable).
    • The fee includes all planning and preparations of the training program and materials, the actual teaching and feedback/coaching, an electronic and printed copy of the course materials, all venue costs and all food and beverage costs.
    • A deposit of 50% of the total fee is due at the time of signing up for the training program.
    • The remainder of the fee will be due at the completion of the training program.
  3. Intellectual Property Rights

    • This contract recognizes Affenium as the sole and exclusive intellectual property owner of the methodologies and materials facilitated to the Client.
    • Affenium grants the Client a perpetual, royalty-free and non-transferrable right to use the program materials delivered and the methodologies taught in the program.
    • The Client may not use the training materials delivered or methodologies taught in the program for commercial gain.
    • The Client may not copy or otherwise distribute the program materials.
  4. Liability

    • The decision to initiate this contract, including the terms and conditions of this contract, is made at the discretion of the Client and Affenium.
    • The content, and the delivered program materials, are delivered to the Client “as is” and without any warranty. Any use or attempt to make use of the methodology covered, and the program materials, by the Client is at their own risk.
    • In no event shall Affenium be liable for any loss or damage arising, directly or indirectly, to the Client, nor any other third party, arising from the usage or application of the methodology covered and program materials delivered by Affenium, or from any services, teaching, coaching or advice delivered by Affenium.
    • Affenium hereby disclaims any liability and shall not be held liable for any damages including, without limitation, direct, indirect or consequential damages including loss of revenue, loss of profit, loss of opportunity or other loss.
  5. Data protection

    • Affenium pledges that all handling and processing of data in connection with the performance of the Contract will be done in a manner pursuant to the applicable data protection laws.
    • Affenium has in place the technical and organizational means required to safeguard data against unintentional or illegal destruction or unintentional loss, modification, unauthorized disclosure or unauthorized access, ensuring a level of security adequate for the risks associated with the processing and type of the data to be protected.
    • Furthermore, Affenium pledges that no sensitive data will be disclosed to any third party in connection with the performance of the Contract, without taking appropriate protective measures, and that the transfer of such data to, and its processing by any third party will be fully compliant with applicable data protection laws.
  6. Contract cancellation

    • If the Client cancels their participation in the training program more than 4 weeks in advance of the first training day, half of the 50% deposit outlined in §2 will be refunded by Affenium.
    • If the Client cancels their participation in the training between 2-4 weeks in advance of the first training day, there is no refund by Affenium of the 50% deposit outlined in §2.
    • If the Client cancels their participation less than 2 weeks in advance, payment of the full fee by the Client is required.
    • Affenium may cancel a training program if it concludes that cancellation is necessary, such as in the event of a serious and unforeseeable issue with the training program. In the event of such cancellation, the Client may choose either to rebook for a future training date or Affenium will refund any and all partial or full fees already received under this Contract to the Client.
  7. Applicable law and arbitration

    • This contract is subject to Danish law. Any disputes between the parties, which cannot be settled amicably, shall be determined with final and binding effect by arbitration before The Danish Institute of Arbitration according to the Rules of Simplified Arbitration Procedure. The seat of arbitration shall be Copenhagen and the language of arbitration shall be Danish.
  8. Miscellaneous

    • Should any of the individual provisions of these Terms prove to be legally invalid, this shall not affect the validity of the Terms overall.
    • Amendments or supplements to these Terms shall be valid only if they have been agreed upon in writing.
    • Notices under this agreement shall be valid only if they communicated in writing.
    • For the purposes of §8.2 and §8.3, the requirement for communicating in writing shall be satisfied by electronic mail.
    • The Client indicates their consent to be bound by the Terms by clicking the check box accepting the Terms.
    • The provisions set out in §3-8 shall remain in effect even after completion, termination or cancellation of the Terms.

Problem Solving & Communication
Copenhagen May 13th-14th

Terms & Conditions
Terms and conditions for signing up for Affenium Problem Solving and Communication training (termed “the Terms”)

  1. Scope and purpose of the Terms

    • The Terms cover your (termed “the Client”) attendance of a facilitated training program in problem solving and communication (termed “the content”) by Affenium ApS (Affenium ApS, Gammel Kongevej 164, 3.tv., 1850 Frederiksberg C, Denmark, Company registration number: 34 61 00 61) (termed “Affenium”).
    • Affenium agrees to prepare, plan and deliver a 2-day facilitated training program in problem solving and communication on the dates and in the location which the Client has selected.
    • The Client hereby confirms their participation in said training program.
    • Affenium will additionally deliver to the Client both an electronic version and a printed version of the training materials, encompassing the teaching materials from the sessions.
    • Affenium will deliver the training program with one facilitator, who will have prior experience as a management consultant from one of the global top-tier management consulting firms.
    • The program will accommodate a maximum of 12 participants per session.
    • Affenium will organize and make available suitable venues and facilities for the training program, as well as lunch and refreshments.
    • The Client will inform Affenium as its earliest convenience, and no later than two weeks before the date of the training program, of any dietary requirements or other special accommodations that they may require.
  2. Contract Sum and Payment

    • The professional fee (termed “the fee”) for each participant in the training program amounts to EUR 3.200 + VAT (where VAT is applicable).
    • The fee includes all planning and preparations of the training program and materials, the actual teaching and feedback/coaching, an electronic and printed copy of the course materials, all venue costs and all food and beverage costs.
    • A deposit of 50% of the total fee is due at the time of signing up for the training program.
    • The remainder of the fee will be due at the completion of the training program.
  3. Intellectual Property Rights

    • This contract recognizes Affenium as the sole and exclusive intellectual property owner of the methodologies and materials facilitated to the Client.
    • Affenium grants the Client a perpetual, royalty-free and non-transferrable right to use the program materials delivered and the methodologies taught in the program.
    • The Client may not use the training materials delivered or methodologies taught in the program for commercial gain.
    • The Client may not copy or otherwise distribute the program materials.
  4. Liability

    • The decision to initiate this contract, including the terms and conditions of this contract, is made at the discretion of the Client and Affenium.
    • The content, and the delivered program materials, are delivered to the Client “as is” and without any warranty. Any use or attempt to make use of the methodology covered, and the program materials, by the Client is at their own risk.
    • In no event shall Affenium be liable for any loss or damage arising, directly or indirectly, to the Client, nor any other third party, arising from the usage or application of the methodology covered and program materials delivered by Affenium, or from any services, teaching, coaching or advice delivered by Affenium.
    • Affenium hereby disclaims any liability and shall not be held liable for any damages including, without limitation, direct, indirect or consequential damages including loss of revenue, loss of profit, loss of opportunity or other loss.
  5. Data protection

    • Affenium pledges that all handling and processing of data in connection with the performance of the Contract will be done in a manner pursuant to the applicable data protection laws.
    • Affenium has in place the technical and organizational means required to safeguard data against unintentional or illegal destruction or unintentional loss, modification, unauthorized disclosure or unauthorized access, ensuring a level of security adequate for the risks associated with the processing and type of the data to be protected.
    • Furthermore, Affenium pledges that no sensitive data will be disclosed to any third party in connection with the performance of the Contract, without taking appropriate protective measures, and that the transfer of such data to, and its processing by any third party will be fully compliant with applicable data protection laws.
  6. Contract cancellation

    • If the Client cancels their participation in the training program more than 4 weeks in advance of the first training day, half of the 50% deposit outlined in §2 will be refunded by Affenium.
    • If the Client cancels their participation in the training between 2-4 weeks in advance of the first training day, there is no refund by Affenium of the 50% deposit outlined in §2.
    • If the Client cancels their participation less than 2 weeks in advance, payment of the full fee by the Client is required.
    • Affenium may cancel a training program if it concludes that cancellation is necessary, such as in the event of a serious and unforeseeable issue with the training program. In the event of such cancellation, the Client may choose either to rebook for a future training date or Affenium will refund any and all partial or full fees already received under this Contract to the Client.
  7. Applicable law and arbitration

    • This contract is subject to Danish law. Any disputes between the parties, which cannot be settled amicably, shall be determined with final and binding effect by arbitration before The Danish Institute of Arbitration according to the Rules of Simplified Arbitration Procedure. The seat of arbitration shall be Copenhagen and the language of arbitration shall be Danish.
  8. Miscellaneous

    • Should any of the individual provisions of these Terms prove to be legally invalid, this shall not affect the validity of the Terms overall.
    • Amendments or supplements to these Terms shall be valid only if they have been agreed upon in writing.
    • Notices under this agreement shall be valid only if they communicated in writing.
    • For the purposes of §8.2 and §8.3, the requirement for communicating in writing shall be satisfied by electronic mail.
    • The Client indicates their consent to be bound by the Terms by clicking the check box accepting the Terms.
    • The provisions set out in §3-8 shall remain in effect even after completion, termination or cancellation of the Terms.

Copenhagen June 16th-17th

London June 23rd-24th

Copenhagen May 13th-14th

Copenhagen August 19th-20th